What is Freshdesk?

Freshdesk is intuitive, feature-rich, affordable customer support software that is redefining the way business’ are managing customer requests and queries.

It’s quick and easy to set up, enabling you to be up and running with a helpdesk tailored to meet your needs in no time. Freshdesk allows for multi-channel support as it seemlessly integrates with social media. All these features results in happy and engaged agents, with boosted productivity.

Feature-rich Solution

Freshdesk includes a host of features that allow you to streamline all your customer conversations in one place by automating your repeted tasks. It  also allows for dynamic collaboration which results in a faster turn-around time.

Conversations made easier

Automated support

Stronger collaborations

Accessible insights


Freshdesk is everything you need to redefine your customer support, in one solution.


Increase agent productivity and make
customer support fun by making
every interaction an opportunity to
score points.

Live Chat

Enable real-time chat conversations
with customers right when they
need help.

Powerful Ticketing System

Ensure that every ticket is prioritized,
tracked and resolved quickly.


Collaborate with team members to solve issues faster.


Stay on top of requests, no matter how customers choose to contact you.


Streamline all your conversations in one place.