Shannon Moore has been appointed as Account Director at Realm Digital.

As Account Director, Shannon will be focusing on business management, including revenue, overall client growth, team development and maintaining relationships with clients. She believes that in an ever-evolving industry, it is vital to not only keep abreast of all trends and latest technological advancements, but to also optimize and grow one’s team, harnessing their strengths and equipping them to succeed.

Her thoughts on the importance of Client Services in the role of Account Management, “No matter the size of your business, excellent client service needs to be at the heart of the business model if you wish to be successful. It is important to provide great client service to all types of clients, including potential, new and existing clients. Account Managers fully immerse themselves in the client’s business, thereby understanding the business structure as well as identifying objectives. In doing so, they better understand the role that they can play in facilitating future needs whilst establishing a relationship built on trust.

Outside of work, this ex-ballet dancer enjoys planning trips through Africa, discovering new and quaint bistro’s, red wine in front of a roaring fire and spending as much time with her husband and strong-willed 3-year-old son.

We wish Shannon well in her new role and look forward to seeing her develop and grow the Client Services Team.


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