WHAT IS FRESHWORKS?
Freshworks offers a range of SAAS solutions that makes it refreshingly easy to engage with customers. These solutions are ready to go, easy to set up, and requires minimal customisation.
The Freshworks suite includes a host of products catering for various business needs. From customer engagement, to helpdesk support, live chat and an automated marketing solution, this is software that will optimize the way you’re doing business.
Customer Support Software
CRM for high volume sales teams
Automated Marketing Solutions
Cloud based call centre software
Website monitoring tool
IT Service Desk Software
Customer Messaging software
Human Resource Software
Contextual collaboration software
Incident communication software
Products that are easy to use, work right out-of-the-box, and offer unrivaled time-to-value.
Freshworks for support teams
Be more strategic in your approach to
customer support with Freshdesk.
You can consolidate, automate and
resolve issues with a host of
innovative support solutions.
Freshworks for IT teams
Allow your IT team to be more efficient
and effective with a powerful IT service
management solution. Freshservice
includes a host of feature that will
streamline your IT team’s output.
Freshworks for sales teams
Give your Sales team the tools it needs
to effectively implement your sales
strategy. Attract leads, engage with
customers and close deals faster.
HOW REALM DIGITAL CAN GET YOU STARTED?
Realm Digital is a Freshworks Partner. We assess your business’ requirement in
terms of customer engagement, and strategize which solution best suits your
We are able to implement your preferred solution, integrate with existing
software, provide training and ongoing support.
HOW CAN WE HELP YOU GET THE MOST OUT OF FRESHWORKS?
Realm has a detailed knowledge of Freshworks and the services they offer.
Realm Digital can help you identify your specific business need, and provide ongoing training and support.
We will get you integrated with your prefered solution.